2nd Gen Moto X: Can't clear call log

2nd Gen Moto X

Republic Refund Base Plan + 0.5G

data extra


Issue Description

I don’t know when it started, but my Moto X is no longer able to clear its calls log. The menu navigation is still there, only now it doesn’t actually do anything. Has anyone experienced this odd behavior before with their Moto X?

This usually indicates that there are voicemails attached to those log entries. The messages attached to them would need to be deleted and then the calls could be deleted from the log.

2 Likes

Thanks I’ll give it a try.

Hi @enriquep,

Did clearing the voicemail entries as suggested by @louisdi resolve this for you?

I passed the information along to the person who needed it. I haven’t heard back.

Thanks for the follow-up.

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