Dear Valued Republic Member,
In the midst of these challenging and uncertain times, we know that having reliable and affordable wireless service is more important than ever to all of us.
To that end, first let me share that the Republic team is working tirelessly to ensure we continue to deliver the same high level of service to you as always.
Next, I wanted to share with you a service update on three ways Republic Wireless is working to offer you more peace of mind on your wireless service with us during these anxious times.
More Time: First, if you have been financially impacted by illness or by the economic measures being taken across the nation and need a little extra time to pay your bill, please let us know, and we can work with you on a solution to keep your service going. And, of course, we will continue to maintain our normal policy of not charging late fees.
More Budget Certainty and Savings: Second, in the face of these uncertain economic times, we know some of our members are looking for more certainty and savings in their family budgets. To help serve those members, those on our My Choice plan can switch to our annual payment option from now through April 18, 2020 and receive an additional free month of service - this means 12 months for the price of 9 (a 25% discount from our normal monthly prices). We know that peace of mind during times like these can be invaluable and we hope this solution provides one less thing to worry about during this challenging season.
More Data: Lastly, Republic Wireless was founded on a Wi-Fi first mentality, and we’ve seen that the majority of our members have Wi-Fi at home and are actually using less cellular data as they stay home more during this COVID-19 situation. That said, we understand some of you may need more cellular data than usual in these unprecedented times for your families and/or work (e.g. - if your home broadband service has an outage), beyond the unlimited calling and texting all Republic Wireless members already have. To that end, we are urgently working with our network partners to provide some optional solutions for this potential need. We will be in touch with you next week with more details.
To learn more about these three service updates, please click here.
In this season we may all be forced to physically be further apart from friends and family. However, Republic Wireless is here to ensure you can still stay close to them through continued reliable and affordable wireless communications. We wish you all safety and comfort as our nation comes together to overcome this crisis.
Co-founder and CEO, Republic Wireless