Member Since: Late 2014
Phone: Moto E4
Plan: Just switched from 2gb to 1gb because there is no longer a refund.
I have been a republic wireless user since 2014, when I got my first smartphone and i was using my Moto x fist generation up until a couple of months ago when it finally died. I had the 2gb refund plan and would usually pay about $20 a month because I am a pretty light data user. I purchased the absolute budget Moto E4 phone and apparently didn’t read or was confused by the new service description and it took me 2 billing cycles to realize that I was no longer receiving a refund and was being charged $31 a month! For the past 45 minutes I’ve been searching through the forum here and I am extremely disappointed that there is no longer a refund option. I just switch my plan to the 1gb option, but I am a bummed because I generally use between .75 and 1.4gb of data, so now I will either have to be switching my plan from time to time or really watching my data usage. I know in the grand scheme of things this is not a huge deal, but I was a diehard Republic fan who has recommended the great service to many people, but now I am going to consider switching to project fi. Even more bad news!, I just checked the project fi website and they have changed their base plan to $20, so they are now even a worse deal than Republic… I guess there are no more deals when it comes to having a decent phone plan with flexibility. That being said, $30 still isn’t atrocious, but there is no longer a really strong incentive to stay with Republic anymore. I hope that management hears these opinions and can find a way to offer refund plans again.
Thanks for the good service over the years!
(Moderator’s note: slight edit for formatting)