Account information


I have 3 phones in service, my account only shows 2. I am unable to open up the information two show what my payments are. I have followed all of the instructions, however the payments that I am now being charged will not come up. Also have the charges for phone plans increased?


Hi @billw.sw5jc3,

In order to view billing information, you’ll need to log in with the account “owner” E-mail address, rather than an assigned user account. The account you have used to post here in Community is not an owner account.

Our current plans have been in place for 15 months and are as shown on our plans page.

Our older plans have not changed and are described here: