Accounts shuffling


#1

I have two Moto X Pure phones on my account, one for me, and one for my wife.
She wants her own account, she’s signed up, and a Republic Wireless sim card is on it’s way to her.
What’s the easiest way to drop her phone from my account, activate it on her account, and most importantly, keep the same phone number she’s had all along?
Thanks in advance!


#2

Hi @john-dfw,

I’m afraid there’s no self-help means of accomplishing the goal. Please open a ticket and follow Republic’s guidance here: How to Move a Phone and Number to a New or Other Account – Republic Help.


#3

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