I upgraded to the Moto G5S Plus about a 2 -3 months ago. It is a piece of garbage. Anyway, today it finally quit working all together.
The problem is that I use my phone for work. I have to have it.
So I reactivated my old Moto X Gen 1. Old reliable.
So now I can work. This is good.
How do I fix the rest of it. I went through all the troubleshooting for my phone and cannot make it work.
Is there a return policy? I want the phone back so do I just pay for a months service on my old phone and when the new one is repaired or replaced I cancel it?
Anyway, is there any particular protocol I need to follow.
I read some posts on people with my problem. They said Motorola says RW should fix it and RW says take it to Motorola.
What do I actually need to do to get my old phone back and to get off of whatever new plan I activated. (I stayed with the same phone number at least) So hopefully I will only be stuck with a months bill.
(how long is the Motorola phone guaranteed for)
Anyway, I have a lot of questions but I can narrow down what problems I have to fix once I understand the repair/replace or maybe throw away policy.