Activated phone suddenly not supported


#1

My phone got deactivated with a message that’s it’s not supported on Republic now. I guess my choice is to find another carrier.


Introducing the My Choice Plan
#2

Can you tell us which phone you have? RW does not randomly deactivate phones. Please submit a help ticket…also I recommend opening a separate topic for your issue so that it will get the attention it deserves separate from this ongoing discussion about My Choice plans.


#3

You should probably open another thread, but what phone is this? If you go to Settings – About Phone – Model what does it say there?


#4

Hi @stephens.u4wa8v,

Since our Community likes to help problem solve, and since this concept is not specific to the launch of My Choice, I’ve moved your post to its own topic,