This gets kind of complicated. We are upgrading from G4 to G7. G7 is GSM, G4 is CDMA, and we are in an area that is stronger CDMA than GSM. But we thought we would give it a shot because we like the Motorola phone line.
When we first attempted to activate, we would connect to WiFi, and it would cycle Checking for Updates and never get past.
We attempted van external reset. No success.
This morning I noticed the Skip before trying to update. I skipped and proceeded with phone config. I then chose updating the RW app. It cycled a long time “Checking info.” It failed, saying something like “problem communicating with Google servers.”
My WiFi connection is strong cell connection is weak.
Any thoughts, comments, observations?