I have the Moto G6 phone with a voice/text/data plan and I recently downgraded my Internet service to save money and started having VOIP problems. I have Cox with 10Mbps down and 1 Mbps up. I have very poor cell service in my home, so I rely on VOIP for phone calls when I am home. Very often the RW app reports latency and packet loss on my internet connection and sometimes calls go directly to voicemail instead of ringing. Seldom any issue with text messages. The RW poor quality doesn’t seem to be affected by video streaming, but I use Netflix and YouTube regularly.
I have a Netgear WGR614v9 router with only WMM (wireless multimedia) and no sophisticated QoS services. WMM is enabled by default.
Does anyone know if disabling WMM will help? I am willing to buy a new router and I was thinking about the Ubiquiti EdgeRouterX with SmartQueue and other QoS features.
Any other suggestions?