Affirm is a joke


#1

Republic needs to find a better financing option than Affirm. Took all of two seconds for them to decide they “couldn’t verify my identity” and deny me. And the decision is final with no contact information provided to maybe call someone and work out what the problem was. Too bad for RW, I was gonna buy a new phone from them…


#2

Hi @dustinm886,

Thank you for the feedback. According to Affirm’s Contacts page, you can E-mail their customer service team at help@affirm.com, and I’ve seen them follow up to requests there when the identity check fails. If you’d like us to reach out to them on your behalf, please DM me with permission to share your personal information with a third party and I’ll ask our billing team to follow up.