Since December 23, 2021, I have had several unsuccessful attempts to port my Republic Wireless number from a 4.0 to a 5.0 plan. Last night, I was asked to be part of a test to try to move my existing number from a 4.0 plan to a 5.0 plan one more time, and this time…
Some improvements I’ve noticed with Republic Wireless’ activation page after December 23, 2021:
The process to activate my phone was so MUCH smoother.
After typing a number from a card that my SIM was attached to, I was able to go to the next page without getting a “gateway timeout” error..
When I went to the second page, I could click the drop down menu and select “other” for my carrier (which is Republic Wireless). This option wasn’t there on December 23, 2021, so on that day, I had some unnecessary confusion as to which carrier I needed to select.
The “other” field is now in the previous carrier drop down menu.
- I was able to put my information in and get to the page where I could submit my activation. Then I could get to the page that confirmed my activation was in progress. I hadn’t been able to get to these pages before, so I previously couldn’t confrim on Republic Wireless’ website on my own whether or not I had really submitted an activation.
- A few minutes later, I got a confirmation e-mail of the activation process. Before last night, I hadn’t gotten an e-mail at all minutes after my previous attempts to port my Republic Wireless number to a 5.0 plan.
- I took me around 2-3 minutes to go through all of the steps of the activation process on Republic Wireless’ website. This was a MAJOR improvement, especially because in the past, I couldn’t go through all of the steps, and my issue wasn’t because I had been putting in incorrect information (like a wrong PIN #) into Republic Wireless’ system.
Some questions you may have about my journey to 5.0:
1. After you went through the activation steps on Republic Wireless’ website and put your new 5.0 SIM card in your phone, how long did it take before you could make a call?
I was able to make a phone call within around 1-3 minutes.*** Before I got my e-mail that instructed me to restart my phone after I put my SIM card in, I tried to make a few phone calls without restarting my phone. That didn’t work. Then I restarted my phone, and then I was able to make phone calls.
***In a previous attempt to move to a 5.0 plan, I had already changed my APN settings for my 5.0 SIM card, so I didn’t have to do that again.
2. Are you able to have use cellular data on your phone on the 5.0 plan?
Yes. Last night, I turned off wifi on my phone, and I was able to go to Facebook on my 5.0 plan.
3. Are you able to receive texts?
Yes. I texted someone this morning, and I was able to receive a text back from that person.
Note: I might not receive all of my inboud calls/texts on my 5.0 plan for a few days during this porting process. In my initial testing, I haven’t discovered any issue with texting up to this point.
4. Are you able to able to receive calls?
Yes. I asked someone to call me this morning, and I was able to receive her call.
Note: I might not receive all of my inboud calls/texts on my 5.0 plan for a few days during this porting process. In my initial testing, I haven’t discovered any issue with calling up to this point.
5. Were you able to bring your own phone to the 5.0 plan? If so, what phone are you using?
Yes. The phone I’m using on a 5.0 plan is a 2020 Moto G Stylus that I bought from Republic Wireless last year.
6. Can you do wifi calling on your 2020 Moto G Stylus?
No. Last night, I put my phone on airplane mode, and then I enabled wifi. I tried to make a call, but I wasn’t able to. Here’s Republic Wireless’ wifi calling compatability list for phones on their 5.0 plans. Here’s an unofficial chart of hands of testing of phones on 5.0 plans.
7. How is the call quality on 5.0 plans?
I’m not totally sure yet; this needs more testing. I haven’t had a long conversation with someone using my 5.0 plan yet. I typically will be on the phone for at least 1 hour with someone every Tuesday morning. This person has previously said that sometimes I sound far away when I was on a 4.0 plan. I’m very interested in what this person will say about my 5.0 plan.
8. Has your reception improved?
I’m not sure yet; this requires more testing. I currently live in a small town in Oklahoma, but I’m not in the country. I’m curious to see how my phone does in some areas where I had dead zones on my 4.0 plan. If I’m not mistaken from reports I’ve heard from others, even Verizon has spotty coverage in at least 1 of those dead zones.
9. What are your thoughts about Republic Wireless after you had to temporarily get service from another carrier the night before your short trip to Phoenix?
For those who don’t know, on January 5th, I didn’t have service on my 4.0 or 5.0 SIM cards, and I would be in Phoenix January 6-9, so I got a temporary number from Wal-mart on another service provider. (I learned later from Southpaw that there was a way for me to still have service on my 4.0 plan, which I was unaware of).
In spite of my difficulty, I still am thankful for service at Republic Wireless. On a very big picture view, my pros of almost having Republic Wireless service for 7 years outweigh my cons.
In addition, my trip wasn’t spoiled by Republic Wireless’ activation issues. I sought to focus on a having a temporary solution to enable me to have a trip that would have cellphone service with data, and I got it. I passed out my temporary number to people I thought might need it the most, and then I enjoyed my trip, letting Republic Wireless work out the kinks in their system.
My issues have also paved the way for others to have smoother activation experiences in the future.
10. Do you think Republic Wireless is doomed because of the activation challenges they encountered with the rollout of their 5.0 plans?
No. Successful companies don’t let challenges define them; rather, they focus on overcoming them. The barometer of doom and failure of a company isn’t the presence of challenges; name 1 successful company that hasn’t had challenges. One aspect of success is how a company seeks to conquer challenges. My journey to a 5.0 plan is an illustration of Republic Wireless’ commitment to overcoming these activation issues, and it’s going to be easier for others to move their numbers from 4.0 to 5.0 plans in the future. One underrated quality of Republic Wireless is their continous improvement, which can potentially be hard to see in light of challenges, but they have that quality nevertheless.
11. Do you wish you tried to move to a 5.0 plan so soon (on December 23, 2021)?
I personally am glad I did though I wouldn’t recommend it probably to most people. Like I said in my answer to question #9, “my issues have also paved the way for others to have smoother activation experiences in the future.” I’ve been an early adopter; I’ve learned more about activating phone plans, giving feedback, and how a person sees someone’s website. I’ve seen a company striving to be helpful in spite of being overloaded with help tickets and activation issues. These have all been learning experiences for me.
12. What else do you want to do on your 5.0 plan?
Probably tomorrow, for the first time ever, I’m going to encourage one of my friends to consider switching to a Republic Wireless’ 5.0 plan in 1.5 months****–providing I continue to have a good experience with it and Republic Wireless opens up activations for people that have existing numbers again. This friend has known about me being on Republic Wireless almost 7 years ago, and it has matured to the point where I can give this person pretty strong reasons to at least consider switching because of Republic Wireless having a different underlying carrier than it did on the 4.0 plans.
****I think a good rule of thumb is to test out a phone plan for 30 days to get a good sense of how it is. That way, it can be tested in a variety of situations. This means, I’ll more fully know about Republic Wireless’ 5.0 plan in around 29 more days from now, which can give me experience to give a stronger recommendation. This is in part why I think it may be good for my friend to potentially switch to Republic Wireless in 1.5 months.