Thanksgiving Day…bought a new Moto X4 for myself…bought a new Moto E5 Play for the wife (all she does is talk/text, no data).
Both phones were delivered today. I removed both from their boxes and began charging them on the included charging apparatuses. Two hours later, I went to activate the wife’s phone and found that the “Powered by Android” screen was constantly flashing on and off…I had not turned the phone on prior to charging and this is not typical for Motorola phones. I unplugged the cord from the phone…the phone will NOT turn on…at all. I realize it’s a cheap phone, but I expect it to at least WORK like a cheap phone.
Which brings me to the Moto X4…keeps failing activation. Says to update the RW app…still nothing. Have gotten the notification 3 times in past half hour that there is system update available…still getting it even though I’ve done it and restarted twice already in the past half hour. To say I’m getting hot under the collar would be a gross understatement. If I can’t get this resolved in the next day or two, for both phones, I’m going back to Verizon…I dob’t mind paying more for something that works…or for the convenience of being able to walk into the local store for a face to face with someone that may be able to help.