My wife ported her RW phone number over to another carrier. She is able to make/receive calls and send/receive texts.
When I call her from my landline phone she receives the call with no problem.
However, when I call her from my RW phone it says “The RW customer is not available”.
Our account still shows her phone being on the account.
Will this message go away on its own or do I need to do something to stop it?
We were told by the new carries once the porting was complete we would not have to do anything with RW. Is this true? If not, when should I do something with RW?