After recent update, phone locked in cell mode - Moto X Pure


#1

jAfter the most recent republic update, my phone stays in “On Cell” mode. It connects to my home wifi, but will not switch over. Was there a glitch in the update?

I have the 1G plan; Moto X Pure

I have rebooted my wifi and my phone. I have tried airplane mode and turning the wifi back on.

Thanks. ~Mike


#2

Hi @mikep.7n8qbu,

We’re currently experiencing a major outage impacting our service. Please monitor the outage at https://status.republicwireless.com/incidents/bnr8tghf4nn6 and if the issue persists once we indicate it is resolved, let us know here in this topic and we’ll troubleshoot with you further.