My annual RW plan is up for renewal in May, so I have plenty of time before I need to make any decisions. However, as I think about why I went with RW in 2014 in the first place, I begin to have some concerns. That is, I liked that RW appeared to be a smaller MVNO, working very hard to be innovative. Their WiFi-first technology and later their hybrid calling showed them to be top rate. Now, all their unique innovations, including hybrid calling are going away, and they are just another MVNO.
Dish feels to me like one of those hedge fund companies; that is, they provide only the bare minimum amount of service that they need to keep the maximum profit coming in, but no more. They certainly don’t want to be innovative or take risks with new technologies. In addition, AT&T gets very very low ratings for service (I know we won’t really have to deal with them, but still.)
Given the disastrous mess that the transition is having, I am considering other MVNOs. I never really even thought about Mint before, but looking at their web site, they appear to be worth consideration. They offer an annual plan at a good price, just like RW’s annual plan used to do. Also, they offer e-SIMs for my Pixel phone.
Anyway, perhaps by May 2022 RW will pull up its socks and be shining like the top of the Chrysler building as they used to, but in all honesty, I can’t imagine the really talented people from the old RW staying much longer. We’ll see, but right now things look pretty grim for our old friend.