Answer/Dismiss

On some incoming calls, it rings but the options to “answer” or “dismiss” are not showing and therefore I cannot answer the call. Moto G4

Hi @lindam.b7qhke,

Per chance is your phone’s screen locked for these calls? Do you see a "pulsing phone icon in the center of your phone’s screen? If so, please press and slide that icon to the right to answer the call.

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