I was curious if any of my suggestions were heard and any changes made? You said you would reply to me if there were.
Thanks for your feedback.
I see that you find it confusing that our website states “no contracts ever” but our annual plan feels like a contract to you since it does not allow refunds.
I’ve asked the team responsible for the website to consider your comments. If they make a decision to change the website, I’ll be sure to let you know by reply here.
Until then, since all involved seem to agree that there’s nothing new being added to this conversation, I’m closing it.