Well I am in the same boat I often get 0GB and never got any discounts or perks for being such a low user despite having 3G only and 5GB (not unlimited) data plan which ends up being almost $33/mo.
Sadly there aren’t many options for me here in terms of phones. And I have been waiting to get a new phone since the Moto X now falls way too short in speed which makes it barely usable (so much I have stopped updating apps) and because like you mentioned I have to keep removing apps and can’t install anything in addition to what I have so that I can alt least keep 1GB or so to be able to take the occasional photo or video which I then have to remove right away or the phone will start complaining it’s running out of space.
I don’t have high requirements and something mid range would do for me but my must are: a decent camera (hard to find), at least 2GB/64GB with 128+GB microSD and an all-day battery (since removable have become increasingly rare thanks to the nonsensical direction the industry as a whole has taken)… with a device with such specs in the $200~250 range I would have already switched since as long as you are on wifi there’d be no worry I’d use more than that and even if you’re using some data while on the go, unless you start binge watching videos on YT or social networks, then you shouldn’t be consuming more than 1GB or 2GB tops using the phone for the sporadic navigation or web browsing.
While I’ve always given Kudos to RW for the great support and expanding the offering it sadly has become more of a hassle to not be able to access decent phones at affordable prices (such as many good ones built by Xiaomi Like Redmi 6 Pro or the Pocophone or the A2 lite et sim some of which can be purchased for less than $200 with 3~4GB RAM and 64GB storage, or less than $400 for models with 4~6 GB RAM and 128GB of storage!)
The current offering limited to either expensive phones (like the S8/S9 or cheap and Meh ones (like those at sub $200 price tag) does not make RW very appetible when it comes to phones
Reportedly that was pinned to hardware and software challenges… but that might have been back when the Moto X was the only alternative and RW had to use the single carrier on which could activate its phones… but since now they are not limited by carrier technology and because those phones come with all the hardware needed for US market (in their “Global” or “International” versions),
Those excuses are harder and harder to believe especially when RW could even have XiaoMi, or similar companies, produce an RW edition line of phones where RW engineers would be selecting hardware to make it 100% compatible with RW tech and carriers. Going such route RW could then create its own offer of RW “[by manufacturer here]” and sell them through its online store.
All RW would need to do (IMHO) would be to select a 4000+ mA battery (even non removable) add fast and wireless charging, use “better than average” camera with great low-light performance (XiaoMi have very good ones, albeit still not “Google Pixel grade”) and then create an offering packaged in 3 models going from entry level with 2GB/32GB 128+GB microSD, mid level 4GB/64GB 128+GB microSD, and flagship 6GB/128GB 256GB microSD priced respectively at sub-$200, sub-$300, sub- $500.
Then with the plans offered and those phones they’d likely become the go to company for anyone who isn’t looking to get an iPhone and who isn’t a cell data guzzler