Anywhere issues - previous texts missing

What phone do you have? Samsung Galaxy S9

What plan are you on? My Choice + 1 GB

Does your plan include data, or just talk & text? Data


Issue Description

I opened my Anywhere app and it asked me to sign in? What? I’ve never had to do that before. So I used my Republic Wireless info to sign in (hoping that was what it wanted). When I opened it, I only had 4 texts from yesterday and NOTHING ELSE. All my previous texts are gone as are all my archived texts. And, my son has texted me twice and it shows as two different people instead of two texts under the same person.

What has happened and can it be fixed?

In the Anywhere app click on Help and then Reset local content… This should fix it.

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