App anywhere not working


#1

What phone do you have? moto E4

What plan are you on? 25 dollars a month

Does your plan include data, or just talk & text? both


Issue Description

cant use text anywhere app on my phone or my husbands…says we have to be republic wireless customers…we have been for years…have rebooted my phone 3 times…still not working…


#2

Hi @leonr.n5hvao,

We experienced a significant outage yesterday that left the Anywhere app a bit confused. Please try rebooting your phone. If that doesn’t clear up the app’s confusion, please uninstall the app, then re-install it.
Let us know if the issue persists after trying both those methods to reset it.