App block all incoming calls

Have RW app set to block spam calls, but it’s blocking all calls. My phone doesn’t ring, even from callers in my contacts list. This is not how the blocking feature is supposed to work. (Motorola Moto G6 Play, Android).

Hi @diannea.fm5lc0,

If you turn off the spam-call blocking feature, do your incoming calls ring? (I’m asking this to make sure the spam call blocking feature is really the source of the problem, not as a permanent solution.)

Can you tell us exactly which spam call settings you have enabled, or share a screenshot?

Message an
Expert customer