App shuts down on upgrade

#1

What phone do you have? Moto E4

What plan are you on? $20 Choice Plan

Does your plan include data, or just talk & text? yes, 1 GB


Issue Description

#2

Hi @marianneg.o8ecah,

Could you tell us a bit more about what you’re experiencing? What app is shutting down and what upgraded? What is this preventing you from being able to do?

#3

Message on my phone: Republic app upgrade available. Version 3.24.2.1 available.
I go into the app and click on “Click to update!”
Next message is that Republic app has shut down.

Thanks for your help.
Marianne

#4

I’m sorry – I just realized my initial description of the problem wasn’t saved.

#5

Could you try updating it within the Play Store app?

1 Like
#6

That worked. Thanks for your prompt help. Marianne

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