Are customers notified of order shipments by any method other than email?

#1

I ordered a new phone last week on Friday, and at the time it said that I would be notified via email with tracking number when it ships. Is there any other way to know if it has shipped? I have searched the “Account” section of the website and could not find any information other than the payment information for the order.

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#2

Notifications are provided only by email. If you sign up for Fedex Delivery Manager they’ll also notify you when you have a package headed to your home.

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#3

Hi @grampa,

I can DM you the tracking number if you didn’t receive the E-mail. Please let me know if that would help.

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#4

Hi southpaw,

It’s now a number of weeks later and at this point it’s not necessary to send the tracking number. I suppose you figured that out by now, but I didn’t see your post until today and I just wanted to say thank you for making the offer.

Regards,
Grampa

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