I need to be able to run Norton Parental Controls on my son’s phone. We just bought him a Moto E4. On a device that supports multiple users, such as the Moto E4, Norton can only be made secure (as in ‘can’t be easily circumvented by a child’) if it is installed in the primary/owner account; the child is then required to use a secondary account.
Unfortunately, there appear to be major issues with using a secondary account: if a call us placed from the secondary account, the wrong number shows up on the called phone; also, the Republic account owner’s phone number cannot (very strangely) be called from the secondary account.
Neither support not the community had been able to help with those issues (so far), so I’m considering another approach altogether; if my phone, a Moto G Play, does not support multiple users, I may swap phones with my child. (Norton can be secured easily on a single user device.)
I’ve been doing a bit of research and am beginning to believe that the Moto G Play may NOT support multiple users, so I’m starting to get my hopes up.
Can anyone either confirm or deny this?