Asked repeatedly to update


#1

What phone do you have? Moto E4

What plan are you on? $20 Choice

Does your plan include data, or just talk & text? 1000 data


Issue Description

The phone says Android version 7.1.1. I keep getting a message to update, so I do it. I’m told the update is successful. Then a couple of days later, I get the message all over again. If I don’t update again, eventually I can’t text or call. Thanks for suggestions.


#2

I believe there are about 6 updates for that phone model. Please do them individually and please be patient. There is an end in sight!


#3

Thank you. I will keep updating then.


closed #4

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