My husband noticed this morning that only one light was on the ATA. ( I believe it was the power button. O lifted the phone and sure enough no dial tone.
My husband checked the connections in back and it lit up for a second but then was gone as soon as he moved his hand.
Now no lights are on. If I plug in the power cord the blue power light lights up but as soon as I remove my hand, it goes out. I can’t get any lights on at all.
I haven’t moved the ATA so I am not sure why the ports don’t seem to be holding the connection all of a sudden (although I admit, we have a lot of wires behind the TV, is it possible a cord was adding weight to the ATA wires and loosened the port?).
Any help would much appreciated. I would very much like to continue using the service