Attachments won't send on text

What phone do you have? Samsung Galaxy S8+

What plan are you on? My Choice

Does your plan include data, or just talk & text? 1GB data

Issue Description

Hello! I’ve been meaning to write for a while. I’ve been noticing a few issues with my texting abilities. The primary issue is that anytime I try to send an attachment (i.e. photo, gif, etc.) it says that the file is too large. This happens whether I’m on wifi or cell. It didn’t used to do this on this phone so I’m not sure what has changed. Also, as a side note and a minor inconvenience, I recently got a Garmin smartwatch. I was hoping that texts would come through. It seems like it has once or twice but usually does not notify on my phone. Any ideas? Thanks in advance for any help anyone can offer.

Are you using one of the supported messaging apps?

Also see the following help articles:

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer