I have a Moto G Power and when I’m listening to podcasts the audio goes off when the screen does. We have 3 other Motos at home, two old ones that we run just on Wifi, that don’t do this… but I can’t find the difference in settings that explains it.
Thanks.
Thanks for responding… ALL audio shuts down when the screen times out. It could be a Tune-in link on a webpage in Chrome, or a podcast.
I’ll get the controls for the audio… FF Pause etc on the notification page but when the screen times out… the audio stops.
Check and see if there are any system updates available: https://support.motorola.com/us/en/products/mobile-phones/moto-g-family/moto-g-power/documents/MS148706
You might also try turning off Battery Saver or Adaptive Battery if those are on.
The Motorola audio troubleshooting guide can be found at: https://support.motorola.com/us/en/documents/MG5036
Thanks for responding. This has been a problem from day one… and it must be a setting somewhere… like when I first tried to text… I got no keyboard. I had to give it permission. I know it’s not battery saver because it’s always off.
Wait… I did something I can’t remember what, but it’s working.
If you figure out what you did, please let us know. I’m sure you’re not the only person who has encountered this problem. I’ve seen a couple other complaints on other forums with no answer as to how to fix.
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