Back up Moto G6 phone to computer

I want to back up my Moto G4 phone to my computer so I can do a factory reset. (I was told to do that because I am not consistently receiving notifications from text, messenger, etc. ) How do I do this?

Hi @donnat.lrmbhq
I think you have answered your own question :wink:
If you click in your post on the words factory reset it will not only tell you how to do that, it will give advice on backing up first as well!

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@donnat.lrmbhq before you do a last resort reset of the phone, I want to check and see if you have tried the Community here to try and resolve your

There are many good minds here to pick :slightly_smiling_face:

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