Here are my specs: Moto g(7)play - purchased February 14, 2020; MyChoice Talk and Text plan; No data is included in the plan.
Approximately two months ago I began to experience problems with my battery starting to drain quickly. For example, I charged my phone to 100% last night and by morning it was down to 52% this morning with no use. I’ve checked to see battery usage details and the percentages don’t add up to what is being used. Right now, the battery is down to 9% full and the battery usage stats show a total of 37%.
I have also tried to switch battery saver to come at 42% full but this has not helped.
I believe the issue involves the phone not picking up a wifi or cell signal even though this was not a problem more than two months ago. It seems like the phone is constantly searching for a signal, but not finding it. It is worth noting that my spouse’s Republic Wireless phone has no problem. (and we live in the same 1400 square foot house!)
I have missed some calls because the phone doesn’t think it has a signal and, sometimes when I turn it on, it will initially say no signal and connect after a second or two.
Note that while I am actively using the phone, it keeps the wifi/cell signal.
This is super annoying. Any help would be much appreciated.