Battery-low overnight charge

HI - Since yesterday (Feb 3, '18) my Moto G3 phone only charges to 89%. I restarted and still only 89%. Is this a sign of problems to come? Is there a way to get it to charge 100%? The phone is 2 years old and has worked fine.

I had a similar issue with my second gen Moto X and the solution was just a new cord (same ac adapter just a new USB cable) the old cable was just not able to push enough current to push pass 80% compared to the battery current

1 Like

Hi @francesab.bmbyb2,

Another possibility may be that the software that manages the battery has gotten off track. One of our members has written up steps to re-calibrate the battery, here:

Thank you, I’ll try both these suggestions.

1 Like

I got a new cable and it solved the problem!! Thank you so much for the suggestions. Much appreciated.


This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Message an
Expert customer