What phone do you have? Moto E4
What plan are you on? Annual
Does your plan include data, or just talk & text? Data
Suddenly (yesterday) the phone’s battery reads 3%. We tried to charge it and after a few hours it still says 3%. We tried three different chargers. Then the phone shut down as if the battery had died. We plugged it into a charger and it immediately said the battery was at 3% and it won’t go any higher. Any help would be greatly appreciated. Thanks.