Beginner's Guide to your Motorola e5 Play

A Beginner’s Guide to your Motorola e5 Play

For basics that are common to all Android phones, please see:


You’ve received your new Moto E5 Play, installed the battery, and followed Republic Wireless’ activation guide. What’s next? Here are a few basics to help you understand how to use your new phone.

Table of Contents

Set up the phone

How to insert the SIM card

Instructions can be found in the activation wizard at: [Activate | Republic Wireless] (

Alternatively, your phone should have arrived with a small booklet titled “moto e5 play read me”. This booklet shows you how to install the battery and the SIM. You need both the battery and SIM installed. The instructions also show how to install a microSD card. This can add more storage to your phone but is not required for operation.

Note: The Moto E5 Play has a removable battery and is shipped with the battery in the box but not installed. Please be sure you install the battery as the phone will not work otherwise.

Why You Need a Google Account and How To Get One

Just like Windows comes from Microsoft, Android comes from Google. Your phone needs a Google account for many of the functions people want from their smartphone. Here are just some of the things a Google account helps you do:

  • Install new apps and get app updates for your phone from the safest site for Android phones
  • Backup and restore your contacts, appointments and photos
  • Access Email (Gmail), text documents, spreadsheets

The Republic Wireless app and updates come from the Google Play store. A Google account is needed to access the store and keep the Republic Wireless app up-to-date.

How to Create a Google Account:

If you want to create a Google Account using a computer, you can do that at the following link:

Some people choose to use a computer to create the account so they can use a keyboard. You can also choose to create the account using the phone, during activation. No matter which way you choose, be sure to keep track of the address and password. These can become critical in some situations so, please, don’t lose them.

How to update the Android Build

This phone left the Manufacturer’s warehouse with Android 8.0.0 installed on it. Since its manufacture date, there may have been some updates to that software. Check for updates by following these steps:

  • Be sure your phone is connected via WiFi
  • Open the Settings app
  • Select “System updates”
    You will see the screen change to “Checking for updates”. If your phone is up-to-date, you will see a new screen with “Your device is up-to-date”. Otherwise, you will see your phone download software and give you the option to install it now or later.

Start using the phone

How to Turn on the Phone

Powering on, off, and waking the phone


To turn the phone on, press and hold the power button for 3-4 seconds. You should see a screen with “Moto” on it followed by some animation.

To turn the phone off, press and hold the power button. You should see a pop-up menu with “Power off” and “Restart” listed as options. Tap “Power Off” to turn the phone off.

To put the phone to sleep, tap and release the power button. This puts the phone to sleep if it is awake and wakes it up if it’s asleep.

The difference between off and asleep

The difference between the phone being off and the phone being asleep is as follows:

  • Sleep is a power saving state, the phone is still on.
  • You can receive phone calls and text messages while the phone is asleep.
  • Waking from sleep is nearly instant.
  • The screen is dark to save battery power

Powered Off:

  • When the phone is off none of its electrical components are running.
  • Battery will drain at a negligible rate.
  • Cannot receive phone calls or text messages.
  • Slow to boot.
  • The screen is off because the phone is off.

Locking and unlocking the phone

If you want to prevent other people from being able to access your phone without your permission, you can lock your phone with a password, PIN or pattern. Also, some apps, especially apps such as banking and payment apps, require that your phone be secured with a PIN, password, or pattern.

You choose these using the Settings app on the phone. Open the Settings app, select “Security & location”, then “Screen lock”.

What happens if you forget your PIN, Password, or Pattern

If you forget your PIN, password, or pattern, you will need to factory reset your phone to get the phone back to its state when it was new, deleting all your personal content. You will also need to add the same Google / Gmail account that was on the phone previously. If you can’t do this, this will trip a feature called the “Kill switch” and it will render the phone permanently inoperable. This is why it is so important to keep track of the login and password for your Google account.

Calling and Texting

How to Make and Receive Calls

You make and receive calls using the Phone app.

How to make a call

Touch the phone icon to open the app. You should see a screen similar to the following:

Dialing from recents, contacts, and with a 10-digit number

*To see recent calls and choose one of those numbers to call, select “Recents”.
*To see your contacts, search through them and choose one of those numbers to call, select “Contacts”.
*To enter and call a 10-digit number select the blue circle that contains the ten small white squares. This will open the dial pad.
If you enter an incorrect digit, you can use the backspace key to erase numbers, one at a time, until you erase the incorrect digits.

When you have entered the phone number, press the green circle to place the call.

Note: Your Republic Wireless service includes unlimited calling to any number in the US & Canada. You need to dial all ten digits in the number even if the number is in the same Area Code as yours.

How to answer a call or send to voicemail

When you receive a call, you will see a banner at the top of the phone screen. Tap “Answer” to answer the call.


How to check voicemail

Motorola makes checking your voicemail very easy. To check your voicemail open the dialer app and tap on the “voicemail” tab at the bottom of the screen. From there you can select a voicemail to listen or delete it.

For additional tips on using Voicemail, see: Alternate ways to check voicemail

How to send a text message with Android Messages or Republic Anywhere

Basic SMS

Sending texts uses the Short Message Service or SMS. These are texts that you are sending to one person and the texts do not include pictures or any other attachments. To send and receive texts on a Republic Wireless phone, you need to use an approved texting app. The Moto e5 Play comes with one of the approved apps which is Messages from Google. The other approved app is Republic Anywhere. You can use either app. These instructions will be for Messages.

To access texting, tap the Messages icon on the home screen of your phone.


MMS, or Multimedia Messaging Service, messages are text messages with attachments, like photos, or text messages to a group of people. Both Messages and Anywhere have full MMS support with Republic.


How to use the camera

Tap on the camera icon on the home screen to open the camera app. From there simply point at what you would like to capture and press the shutter button. Past that it is best to simply play around with the app to learn its controls.

Camera Controls: The Basics

Adjust the HDR “High-Dynamic Range” settings by tapping the HDR button at the top of the screen. HDR images consist of a combination of multiple regular images to attempt to create a better overall image using software. HDR images take longer to process than normal images.

Adjust the flash settings by tapping on the lightning bolt at the top of the screen. The flash is the led light on the back of the phone.

Setup a time delay for taking photographs by tapping the stopwatch icon at the top of the screen. This is great for photos where you have your phone setup on a tripod and want to be in the shot.

Enable and disable the advanced settings. To enable the advanced settings tap on the camera icon at the top of the screen and select “manual”. The advanced settings are for photographers who want complete control over their shots.

Additional settings can be found under the cog icon at the top of the screen. Settings such as the image size and storage location can be found here.

View additional photo types by selecting the grid icon near the shutter button. Options such as panorama photos can be found here.

Switch to recording video by selecting the icon of a recorder next to the shutter button.

Switch to the front facing “selfie” camera by selecting the icon of a camera with a cycling arrow on it. It is located at the bottom left of the screen.

Use Google Lense by selecting the icon between the shutter and the selfie cam button. More information on Google Lense can be found here.

More camera documentation for the E5 Play can be found here:

How to view your photos

The Motorola E5 Play comes with a file manager pre-installed. Simply open the app drawer and select the “Files” app in order to access your photos. Additionally, you can use Google Photos to view and back up the photos and videos you take.

In the Files app:
Tap the hamburger menu :menu:

Then select Images.

Here you will be able to view your photos, screenshots, or other media you may have on your device.


How to find the apps drawer (and why).

The apps drawer is the container for all your apps, whether you’ve added them to your home screen or not. If you have not added an app to your home screen the app drawer is one of the only ways to access it.

On the Moto E5 Play simply swipe up from the bottom of your homescreen to open the app drawer.

How to open and use the RW app

You can find the Republic app within the app drawer. Simply tap on it from there.

For additional tips on using the Republic Wireless app, see: Republic Wireless 3.0 App – Republic Help

Volume Control

How to adjust the volume

Volume options can be found in the system settings, however, based on the context you are in the volume buttons found on the side of your E5 Play can adjust the volume with ease.


The standard volume that is adjusted by the volume buttons is the ring volume. This can be set by adjusting the volume buttons on the home screen while no media is playing.


The standard volume that is adjusted by the volume buttons is the media volume. Simply press the volume buttons up and down to adjust the volume.


When in a call you can adjust the volume of what you’re hearing using the volume buttons.

Do not disturb/priority mode

Do not disturb can be enabled in the notification menu. Swipe down twice then simply tap on the button that says “do not disturb”.

Additional Resources

Where to Find the Manufacturer’s User’s Guides


Help app

The Moto Help app can be used to get help with your phone from Motorola, and view documentation about your device.

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