Bill Payment Confusion


I haven’t paid my bill in a while, so the other day when I paid, I was told that I couldn’t activate my phone until the payment was processed. That was six days ago.


Hi @nathanb.5rhwbg,

Would you mind opening a support ticket at so our billing team can take a look at your account? I don’t think our Community will be able to solve this for you. Please let me know if there’s anything I can do to help.

closed #3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Message an
Expert customer