Recently my account has been acting weird and changes have been made without my consent. In my account, I have 3 phone I am responsible for. In one of the accounts, there was a change made in the plans which my mother and I did not make. The changes have boost up my monthly bills which I did not budget for, this month the bill was $ 97.11. My budgeted plan was, as usual, $89.62.
Also, I have been charged an extra $15.00 I don’t understand why am I paying that expense.
I don’t have service outside of wifi, I am not able to send or receive text, make or receive phonecalls.
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