What phone do you have?
What plan are you on?
Does your plan include data, or just talk & text?
hello , I have a Moto x4,3 gig plan,with data,phone and talk. Three days ago I attempted to use my phone, when I pressed the call button, the screen when black, the party could not hear me and I could barely hear them. The screen stayed black and I could not do anything. After pushing the on/off button a few times the screen came back on. Everything worked except the phone. I had someone call me and when I answered the phone screen went black again (same problem). Thanks in advance for your help!