My phone was working perfectly fine on SAturday even after tumbling a couple times while at the museum with the kids. Saturday night apparently it fell off the arm of the couch onto the rug and must’ve hit just right that the screen went black. There’s little intermittent flashes of small lines across the top of the screen and the phone still works. I can shake for the flashlight, use the fingerprint pad, even hear it, but I can’t see anything.
I’ve switched to my old Moto X for the time being but when I called Motorola support, they asked for the IMEI number. I’m sure the box is long gone from the move.
Is there a way to look up the number? I think it might still be under warranty. I was using it up until Saturday night, so perhaps it’s still in my record somewhere?
Or is it easy enough to buy a kit and replace the screen? I’ve tried restarting it and the same thing happens.