Blocking added data? How?


#1

A friend has a 9 year old who apparently “adds” data as needed when she borrows the owners phone. She recently wanted, and added, 5 Gb. Great if you can afford it, but she can’t. How can you lock or block adding data on an owners phone?


#2

Adding data requires the Republic user id and password. As long as the user doesn’t have the account information, they can’t add data.


#3

Hi @ckh,

@louisdi has provided the correct answer, the member needs to change the account password if the daughter is accessing the account. If the member would open a support ticket, and you’ll let me know the ticket number, I’ll be glad to take a look at the account to see if there is anything we can do to help.


#4

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