Blocking added data? How?


A friend has a 9 year old who apparently “adds” data as needed when she borrows the owners phone. She recently wanted, and added, 5 Gb. Great if you can afford it, but she can’t. How can you lock or block adding data on an owners phone?


Adding data requires the Republic user id and password. As long as the user doesn’t have the account information, they can’t add data.


Hi @ckh,

@louisdi has provided the correct answer, the member needs to change the account password if the daughter is accessing the account. If the member would open a support ticket, and you’ll let me know the ticket number, I’ll be glad to take a look at the account to see if there is anything we can do to help.


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