C port on My Motorola one 5G ACE

What phone do you have? Motorola one 5G ACE

What plan are you on? My Choice 1GB

Does your plan include data, or just talk & text? Yes, normally 1GB data.


Issue Description

The C port on My Motorola one 5G ACE will not fully accept a cord for charging. I have tried several cords on other devices with C ports and they all plug in fully on those devices, but not will plug in fully on my Motorola one 5g ACE. I can still charge my phone, but I have to be careful to not bump the table lest the cord fall out. I have examined the port with a magnifying glass but see no obvious problems. Any suggestions?

Hello @andrewm.kzk8hb,

Welcome to the Republic Wireless Community :slight_smile:

Even tho you might not see anything, I would turn off the phone and use something small (and non metal), to try and clean (pick) out around the phones port.
Of course, be careful to not damage the port.

Please let us know if this helps.

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Are you using a cover that might be interfering?

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Thanks for the idea, but no, I’m not using a cover.

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