I have a Samsung Galaxy Note 9 and I am on the $15 talk and text plan (I only purchase cell data when traveling and the last time I did that was in December).
I tried to make an outgoing call today and received the following error message:
If the image doesn’t upload, it says, “Call Ended: Another application is currently using your microphone and won’t share, so we had to end the call. If you have a call recording app, please uninstall it. [DISMISS CALL BACK]”
I disabled all the apps that had permission to use the microphone. I restarted the phone afterwards. I deleted any apps that I thought might be responsible even though they hadn’t updated or been used in a while. I rebooted again. I performed some device maintenance (clearing cache, freeing up space, etc.). Restarted again. Nothing worked.
The phone will still receive calls. It also will send and receive texts.
Interestingly, while looking for answers on this forum, another user with a Pixel had the same error message while trying to use Google’s call screening feature. While I clearly don’t have the same issue (different phone and it’s happening when I’m trying to call out, not answer), they mentioned that the phone worked when they turned off WiFi. It turns out my phone is the same. If try to call using cell not WiFi, it works.
Does anyone have a suggestion for fixing this issue?
It’s not an immediate problem since now I know that I can make calls, but I prefer to use WiFi whenever possible since I work in a basement and that connection is much stronger than my cell coverage.