After doing the system update this morning, I now get a Call Guard pop-up when I go to make a call. Sometimes it warns me about international roaming charges that may apply. Sometimes it is a warning about domestic roaming charges. Either way, I can’t get past it to make calls.
I tried this solution several times that was recommended in an earlier thread, but it did not stop the pop-ups. So if anyone has any other suggestions, that would be great.
@louisdi Jan 2, 2016 10:12 AM
Yup, there was an update on the Sprint side that cause this issue… Following these steps, WHILE ON WIFI, will resolve the issue:
Restart the phone.
Reset Republic credentials - Open the dialer, then dial ##8647## while on WiFi.
Update the PRL (Preferred Roaming List) - Go to Settings then System Update then Update PRL
Wipe Sprint settings - open the dialer again and dial ##72786#. (You will get a scary message about things being reset, don’t worry, none of your personal information is impacted, you should say “yes”.)
Update the profile - go to Settings then System Update then Update Profile. (Again while on wifi)
Restart again (If it doesn’t automatically)
1 person found this helpful
Like • 0