Calling while on Wifi in Canada


I have the old $10/month plan. (Moto G, ist Gen) A couple of years ago while traveling in Canada, I was able to call and text from there, to the US, while on Wifi. I was just in Canada and could only text. When I tried to call, I got a recording saying to call my cell provider.
Have the rules changed? Can’t seem to find the info. Thanks



No rule change… The message you were getting indicates that the phone couldn’t make the call on wifi and therefore was trying on cell, which appropriately failed. This could have been because this particular wifi wasn’t of the quality to support calling or that the wifi owner was blocking the ports necessary for calling.



Thanks so much!


closed #4

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.


Message an
Expert customer