Calls from correctional facility blocked by Republic?

I have the Moto G Fast, my boyfriend was put in a state correctional facility and it is saying my number is blocked. I have worked with the collect company Securus to figure out that my phone is not blocked on their end but my phone company. Is there a way to remove this block because I will have to change phone service over this if not. Have seen a few posts related to this they all say closed but I see no solution listed. TIA

Unfortunately, because Republic lines are incapable of receiving collect calls, certain providers, including Securus prevent any calls from the prison system (collect or not) from being sent to Republic numbers. That’s documented here: Can I Receive Collect Calls Using Republic Wireless? – Republic Help

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