Calls go straight to VM andpohone does not ring

Motorola E4 2nd gen
ALL CALLS go straight to VM. Phone DOES NOT RING.
I’ve asked this question before and get referred to previous questions and answers, but those are marked as complete and no longer accept more input. Phone being CALLED is not on WiFi, but in the middle of town and good cell signal. No Voice Mail is left on the phone. I keep seeing reference to “Doze” but I can’t find any explanation of that.

The problem phone is my daughter’s. I have the exact same phone and mine works fine with both having same settings. WInter is approaching and it is important to get her phone working !!

2 posts were merged into an existing topic: ALL calls go straight to Voice Mail

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