Can I buy a used moto e second gen and switch my sim card from my current moto e first gen to it?


#1

I dropped my phone and shattered the screen…wondering if it would be possible to just buy a used phone and replace it? I have a moto e first gen and would like a moto e second gen.

Thanks!


#2

The Moto E 1st Gen doesn’t have a SIM, and that’s not the way it works with those Republic phones.

  1. You would need to make sure to get a Republic version of the E2. Any one that works with another carrier or is advertised as unlocked won’t work.

  2. The activation process allows you to indicate that phone is a replacement, thereby moving your number and plan and deactivating the old phone.


#3

hi this has always boggled my mind. That its not intuitive on how to upgrade ones phone… In order to buy a new phone on the website it is requiring me to buy a plan which i dont need. Could you guys add a phone upgrade button… it sounds like this previous message is saying that i can just buy a new phone and my old plan will transfer onto that phone… is this correct?


#4

Hi @Sassafras, I understand this can be confusing. There are different phones out there that are compatible with different plans. There are the phones that are specific to Republic due to a custom ROM which support the 1.0 and 2.0 plans. There are also the unlocked phones that support the 3.0 plans that do not have a custom ROM. If you are considering buying a newer phone, you will have to change to a 3.0 plan. If you are able to buy a used Republic specific phone from an outside source, then you could transfer your current plan if you are on a 1.0 or 2.0 plan. As to the phone upgrade button, we are customers helping customers and that would have to be introduced through the Republic team. Hope this helps, it can get confusing.


#5

There used to be an upgrade button, people forgot to check it, and it caused all kinds of issues. Customers begged Republic to just let them buy a phone and not have to worry about if it was a new line or upgrade or even for a different account, so that’s what we have now.

Indication of upgrade is now done at activation. If you’re on a plan eligible to move to that phone it moves your plan and number, if not, then just the number is moved.


#6

Thanks Dalton… thats nice of you to be a customer that is providing
support… How do i know which plan I have? I pay 11.37 a month for
unlimited txt and talk… =/ … i guess it looks like its actually on 3 $
extra a month… but no more refunds if i upgrades…


#7

@ that price point, you are on a legacy plan of 1.0 or 2.0. If you receive refunds for your unused data, then you are on the 2.0 plan.


#8

#9

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