Can I call someone?

What phone do you have? Moto G6

What plan are you on? My Choice +1GB

Does your plan include data, or just talk & text? yes, it includes data

Issue Description

I’m trying to transfer my number.
Got error that PIN was wrong.
same error.
Went to current carrier and changed the PIN, so I’m certain it is right.
Getting error The order cannot be modified or cancelled because the pending FOC date is too soon…
It asks that I correct the error by clicking in the appropriate section and updating it, then resubmitting.
I do not see any reference to FOC date in any of the fields I entered.
Can’t I just call someone, this is frustrating.

sorry, just got an email that said it worked. OK, then.
Pardon the interruption


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer