My RW phone, a Moto G4, is currently in ticket help hell. Who knows how long it will take before I finally get that phone fixed or replaced. When I bought my new G4 from RW, they sent me a GSM when they were supposed to send me a CDMA, and now I have a refurb model that will not work over cellular.
So I decided to buy a new phone to avoid the refurb lottery. I checked here to find out what phones I could bring on the BYOP feature, and I bought a Moto G5 Plus. Wouldn’t you know it, when I tried to buy an RW SIM card, it says that the BYOP feature is not available in my area…
Okay, so I returned that phone for a refund. I can buy the exact same make and model phone from RW, new, and if I do, they claim it will work fine in my area (no idea why the other one wouldn’t). Anyway, it’s sitting in my shopping cart. But I want to keep the phone number that is currently associated with my Moto G4 RW phone, even though that one will (eventually) be fixed and used by a family member. I would need to get a different number for that one, when I can activate it, but I do not mind as long as the number currently for it can be transferred to the new G5 Plus.
If this cannot be done, then I will not buy the new phone. Thanks for any information about transferring RW phone numbers between RW phones.