Can only make or receive calls when on wifi

Moto E4, for about a week I can only receive or make calls when on wifi. Data works fine. Android version 7.1.1 Build number NPQS.69-64-23 Thanks in advance

Hi @harrist.d9psbr and welcome back to the Member Community. Let’s start by refreshing the RW activation.

Hope this helps!

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Thanks for the help. I tried refreshing the application but there is still no change. If I turn off the wifi, I only get busy signals when I make calls. What’s next?

Not sure if your phone is GSM or CDMA, but if it’s GSM this might help. Can you receive calls on the cellular network?

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Thanks, it is GSM, and that did the trick, Thanks again

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