What phone do you have?
Two phones are Defy XT, one is Nexus 6
What plan are you on?
Not sure. Unlimited talk/text, some data.
Does your plan include data, or just talk & text?
Starting suddenly around Jan 24, my wife and I have been unable to SEND texts when only connected with cell signal (i.e., no wifi). We can receive them, and can make and receive voice calls. We can send texts over wifi. We are in the Madison, Wisconsin area, and have tried from multiple locations.
We were both using Defy XTs. Around the same time, my wife’s XT touchscreen became flaky, for instance you would press one letter and get a different one when composing a text, and in “landscape” orientation, the entire middle row of letters were unobtainable. After trying a few things including a factory reset, we decided it was probably a hardware problem, so we switched her to a Nexus 6. This was BYOP, with a new Republic SIM card.
Her new phone behaves the same way – can make and receive calls on cell, can receive texts, but cannot send them. When attempting to send, the Nexus would actually report that the send failed. With the XT, it appears to send, but will never be received.
Ok, I don’t believe this, but at this very moment, I tried again to see if I could get the exact error message for you, and lo and behold, the text went through! Nexus to XT, and a reply from XT to Nexus, both off wifi, cell only. So thanks for responding to my problem before I finished telling you about it! We’ll see if the problem recurs tomorrow during normal hours, but this finally looks promising!
I guess now my question is, was this a known problem with your carrier(s) in this area? A 5-day drop in cell text service? Since it affected three different phones, one of which was completely untouched, one reset, and one carefully set up with a new SIM card and the Republic app, it is hard for me to think it was a problem with anything on any of the phones.