Can send but can't receive texts, sms or mms, wifi or data

What phone do you have? Samsung Galaxy s10e

What plan are you on? my choice plan

Does your plan include data, or just talk & text? yes data


Issue Description

For the past 24 hours I haven’t been able to receive a text from anyone, sms or mms, over data or WiFi. I sent a text to myself from another phone and didn’t receive it. I have restarted and shut down my phone - didn’t work.

Hi @brtjohns!

Have you tried clearing the cache on the device? You can find out how to do that here: How to Clear the Android System Cache on Samsung Galaxy Phones – Republic Help .

Also, try wiping the cache of the Republic App. You can find out how to do that here (do it for the Republic App): How to Clear an Individual App's Cache on Android 8.0 Oreo and above – Republic Help .

After completing those steps, try to send a text to yourself from a different phone and let us know if that works!

Hi @brtjohns Are you still looking for help with this issue?

It was resolved by resetting my network settings. Thanks.

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